September 26, 2023Asheville City Council
From the minutes, not yet reviewedWhat it does
Signs an agreement with Paymentus for the Water Resources Department Interactive Voice Response Payment Acceptance and Electronic Billing…
- Passed with the routine items, in one vote, without discussion.
- What the minutes say it will do: “This agreement will continue to provide customers with interactive methods to pay their utility bills via phone, text, email, and web.”
- Why it matters: Contracts are how the City pays companies and groups to do work.
More from the minutes
- “This product will integrate with our upcoming AMI customer portal which is currently in the implementation phase.”
Official title: Resolution authorizing the City Manager to execute a multi-year agreement with Paymentus for the Water Resources Department Interactive Voice Response Payment Acceptance and Electronic Billing and Payments system
Carried unanimously, as part of the consent agenda
From the minutes: This motion was seconded by Councilwoman Turner and carried unanimously.
Read the motion as recorded
“RESOLUTION NO. 23-209 - RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE A MULTI-YEAR AGREEMENT WITH PAYMENTUS FOR THE WATER RESOURCES DEPARTMENT INTERACTIVE VOICE RESPONSE PAYMENT ACCEPTANCE AND ELECTRONIC BILLING AND PAYMENTS SYSTEM”
Open the minutesConsent agenda, item B